Refund policy

Last updated: November 12, 2026

Our clothing is printed to order, and our gear and supplements ship straight from our suppliers, so we can't accept returns or exchanges for a change of mind or a wrong size. Please check the size chart on the product page before you order.

Damaged, faulty or wrong items

If your order arrives damaged, misprinted or faulty, or isn't what you ordered, email invictuslyfe@gmail.com within 14 days of delivery. Include your order number and clear photos of the problem. Once we confirm it, we'll send a free replacement or refund you in full. You won't pay for return shipping.

Supplements

For safety, we can't take supplements back once they have shipped, unless they arrive damaged or aren't what you ordered. Don't use a product if its safety seal is broken or missing; email us instead.

Lost packages

If tracking shows your package as delivered and you can't find it, or it hasn't arrived within 30 days of your shipping confirmation, email us. We'll work with the carrier and reship or refund the order.

Changes and cancellations

Production starts soon after you order. Email us as soon as you can if you need to change or cancel. Once an order is in production, we can't change or cancel it.

Late orders

If we can't ship your order within the time shown in our Shipping policy, we'll email you a new shipping date. You can then wait or cancel for a full refund.